Slack

Slack is where alerts arrive and where investigations happen. It is one setup: a channel you connect once receives your alerts and, with one toggle, gets each of them investigated in the thread. Everything is under Settings > Integrations.

Not on Slack? Email info@fixter.dev with the channel you use and we will work on getting it connected.

Connect and add a channel

Connect your workspace. In Settings > Integrations, use the Slack Connect button and authorise Fixter. Once connected it shows your workspace name.
Add a channel. Give it a display name and the Slack channel id. Your first channel becomes the default, which is where alerts go when a rule names no channel of its own.
Invite the bot in that channel, from Slack itself:
```
/invite @Fixter
```
Nothing arrives until you do this. The bot cannot read or post in a channel it has not been invited to, and this is the most common reason Slack “does not work”.

Turn on investigations

Each channel has an auto-investigate toggle. With it on, every alert posted to that channel is investigated automatically and the result comes back in the thread. There is no separate rule to configure; the toggle is the whole control. Optional per-channel exclusions let you skip specific alerts you never want investigated.

Whether or not auto-investigate is on, you can always start an investigation by hand: mention the bot on any thread and ask.

@Fixter what's going on with checkout here?

Where alerts get sent

Alert rules deliver to your connected channels. Per rule you choose whether recovery notifies as well, and how often a continuing incident repeats. See Alerts.

Issue digests

Fixter can also post periodic summaries of recurring issues, grouped by the fix they share. The schedule, mode, and destination channel are configurable.

If Slack is not behaving

The bot never responds. It has not been invited to that channel. Run /invite @Fixter there.
Alerts do not arrive at all. Check the channel is connected under Settings > Integrations and that your alert rules point at it.
Alerts arrive but are not investigated. Auto-investigate is off for that channel, or an exclusion is matching. Turn the toggle on, or mention the bot to investigate by hand.

Still stuck? Email info@fixter.dev and one of our founders will help you fix your problem asap.

Investigations: what the bot does once it can see an alert
Alerts: configuring what gets sent to Slack
GitHub: the other connection investigations can use, for the fix flow